Last updated: June 15, 2026

Big Easy Mold Removal (“we,” “us,” or “our”) operates the website bigeasymoldremoval.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information you provide when visiting the Site or contacting us.

Information We Collect

Information you provide directly: When you fill out a contact form, call us, or otherwise reach out, we may collect your name, phone number, email address, property address, and a description of your mold or water damage situation.

Automatically collected information: When you visit the Site, we may automatically collect certain technical information including your IP address, browser type, pages visited, and referring website. This information is collected through standard web analytics tools (including Google Analytics) and is used to understand how visitors use the Site.

Phone calls: Phone calls to our tracking number may be recorded for quality assurance and training purposes. You will be notified at the start of any recorded call.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide mold remediation services
Schedule assessments and follow up on service requests
Improve the content and functionality of the Site
Communicate with you about your service request or project
Comply with applicable legal requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

The Site uses cookies and similar tracking technologies to analyze Site traffic and usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.

Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: Website traffic analysis. See Google’s privacy policy at policies.google.com/privacy.
CallRail: Phone call tracking and recording. See CallRail’s privacy policy at callrail.com/privacy.

Data Retention

We retain contact information and service records for a period of up to 3 years or as required by applicable law. Call recordings are retained for up to 90 days unless otherwise required.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the number or address below. We will respond to requests within 30 days.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Big Easy Mold Removal
Greater New Orleans, Louisiana
Phone: (504) 123-4567
Website: bigeasymoldremoval.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any changes constitutes acceptance of the updated policy.